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Privacy Policy (Manna)

Effective date: December 26, 2025

Manna (“Manna,” “we,” “us,” “our”) provides a live-first dating service through our website (manna.moda) and related applications (the “Service”). This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have.

By using the Service, you agree to the collection and use of information as described in this Privacy Policy.

1) Information We Collect

A. Information you provide

When you create an account or use the Service, you may provide:

  • Account information: name, username, email, date of birth, password (stored in hashed form), and similar identifiers.
  • Profile information: photos, bio, interests, preferences, and other details you choose to share.
  • Communications: messages, reports, support requests, and other content you send through the Service.
  • Verification and safety information (if applicable): information you submit for identity verification or to help us investigate safety issues (for example, government ID if you choose to provide it, or evidence related to a report).
  • Payment information (if you purchase features): purchases are typically processed by third-party payment processors (such as Apple, Google, Stripe, or others). We do not store full payment card numbers. We may receive purchase confirmations and subscription status.

B. Information collected automatically

When you use the Service, we automatically collect certain information, including:

  • Device and usage information: device type, operating system, app version, browser type, time zone, language, pages/screens viewed, actions taken (likes, matches, etc.), and timestamps.
  • Log data: IP address, crash logs, and diagnostic data.
  • Cookies and similar technologies (website): we may use cookies, pixel tags, and local storage to keep you logged in, remember preferences, and measure performance.

C. Location information

  • We may collect approximate location (such as city/region) from IP address or device settings.
  • If you enable it, we may collect precise location from your device to power location-based features.
    You can control location permissions in your device settings.

D. Audio, video, and media features

If the Service includes live or video-first features:

  • We may process audio/video streams to enable real-time communication.
  • We do not record calls by default. If recording is ever enabled for a feature, we will clearly notify you and obtain any required consent.
  • We may retain technical metadata (e.g., connection quality, timestamps) to improve reliability and detect abuse.

E. Sensitive information

Dating services can involve potentially sensitive information (for example, information that could imply sexual orientation, ethnicity, religious beliefs, or health-related details) depending on what you choose to share. You control what you add to your profile. We process this information to provide the Service and with your consent where required by law.

2) How We Use Information

We use your information to:

  • Provide and operate the Service (account creation, matching, messaging, live features).
  • Personalize your experience and improve matching and recommendations.
  • Maintain safety and integrity (fraud prevention, anti-spam, detecting abusive behavior, investigating reports, enforcing our Terms).
  • Communicate with you (service updates, security alerts, customer support).
  • Process purchases and manage subscriptions (where applicable).
  • Analyze performance, troubleshoot, and improve features.
  • Comply with legal obligations and respond to lawful requests.

3) How We Share Information

We do not sell your personal information. We may share information in the following cases:

A. With other users

  • Your profile information (photos, bio, and other details you choose to display) is visible to other users according to your settings and how the Service works.
  • Messages and calls are shared with the person you communicate with.

B. With service providers

We use trusted third-party vendors to help run the Service, such as hosting providers, analytics providers, crash reporting, customer support tools, and payment processors. These providers process information on our behalf and are required to protect it and use it only for providing services to us.

C. For safety, legal, and compliance reasons

We may share information if we believe it is necessary to:

  • Enforce our Terms and policies.
  • Protect the rights, safety, and security of users and the public.
  • Detect, prevent, or address fraud, abuse, or technical issues.
  • Comply with law, legal process, or government requests.

D. Business transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice if required by law.

4) Your Choices and Controls

You can:

  • Access and update your profile information in the app.
  • Control location permissions in your device settings.
  • Manage notifications in the app and your device settings.
  • Delete your account (see Section 7).

Depending on your region, you may have additional rights (see Section 10).

5) Cookies and Similar Technologies (Website)

We may use cookies and similar technologies to:

  • Keep the site functioning (session/login, preferences).
  • Understand site traffic and improve performance.
  • Prevent fraud and abuse.

You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

6) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure. You are responsible for keeping your login credentials confidential.

7) Data Retention and Account Deletion

We keep your information for as long as needed to provide the Service and for legitimate business purposes (such as safety, dispute resolution, and compliance with legal obligations).

If you delete your account:

  • Your profile will no longer be visible.
  • We may retain certain information for a limited period where necessary for safety, fraud prevention, legal compliance, or backups.
  • Some information shared with other users (for example, messages they received) may remain visible to them.

8) Children’s Privacy

The Service is not intended for individuals under 18, and we do not knowingly collect personal information from children. If you believe a minor has provided us with information, contact us and we will take appropriate steps.

9) International Data Transfers

We may process and store information in countries other than where you live. These countries may have different data protection laws. Where required, we use appropriate safeguards for cross-border transfers.

10) Region-Specific Disclosures

A. California Privacy Notice (CCPA/CPRA)

If you are a California resident, you may have the right to:

  • Know what personal information we collect, use, and disclose.
  • Request deletion of personal information (subject to exceptions).
  • Correct inaccurate personal information.
  • Opt out of “sale” or “sharing” of personal information for cross-context behavioral advertising.

We do not sell personal information. If we use advertising technologies that may be considered “sharing” under California law, you can request opt-out by contacting us.

B. EEA/UK Rights

If you are in the EEA or UK, you may have rights to access, correct, delete, restrict, object to processing, and data portability. You also have the right to lodge a complaint with your local data protection authority.

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy and update the “Effective date.” Continued use of the Service after changes means you accept the updated policy.